Privacy Policy

The safeguarding of personal data is of paramount importance to our organization. Accordingly, personal data are processed exclusively in strict compliance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) and the Telecommunications Act 2003 (TKG 2003). This privacy policy is intended to inform you about the essential aspects of our data processing practices.

For data processing purposes, we partially engage data processors. Where, in this context, personal data are processed by third parties, this is done solely on the basis of a statutory authorization, a legal obligation, or our legitimate interests. Appropriate data processing agreements have been concluded with such processors to ensure the protection of personal data in accordance with data protection law.

You may contact us by telephone, by sending an email, or via digital booking systems for scheduling appointments. For this purpose, this website uses services provided by TOUCH ME SOFT D.O.O., Milovana Marinkovica, Ul. 11B, Belgrade, Serbia. The booking system is hosted locally on servers located in Germany. No personal data are transmitted to the service provider or to other third parties.

When you contact us, the personal data you provide will be stored and processed solely for the purpose of handling your inquiry and any related follow-up purposes, such as the preparation of quotations, order processing, communication, or general correspondence. Data are processed in accordance with the applicable statutory requirements and, for service-related reasons, are retained for a minimum period of one year. Personal and sensitive data are not disclosed to third parties.