work effectively across different cultures
Enhancing Intercultural Awareness & Sensibility
Intercultural training isn’t always labeled as such. Sometimes, employees who are navigating the challenges of global markets receive training focused on Emotional and Social Intelligence (ESQ), which helps them work effectively across different cultures. This type of training also helps them gain insights into their own cultural backgrounds.
embracing science and faith
Example from Indonesia
A clear example of implicit intercultural training is found in Indonesia, a diverse nation of 237 million people and the fifth-largest economy in Asia. As Indonesia faces global market challenges, workers increasingly need intercultural training. Competition from countries like India and China is intensifying, while the demand for industrial products is slowing. Workers lacking this training tend to be less productive, which can lead to factory closures due to poor cross-cultural communication skills. However, many industrial workers still hold on to traditional and conservative religious values, making it difficult to interact with those from different cultural backgrounds.
Instead of being an alternative to IQ, ESQ complements it. The two types of intelligence support each other. Intercultural trainers in Indonesia help industrial workers understand that their Islamic traditions can coexist with Western scientific and economic principles. During ESQ training sessions, trainers often use passages from the Qur’an to show their connection to modern science. Understanding science can enhance our grasp of sacred Islamic texts, deepening faith and strengthening local community ties. Conversely, examining the Qur’an can improve understanding of scientific theories, helping participants appreciate diverse cultures and perspectives.
Example from The United States
Another example, some programs in the United States educate American workers about the diverse religious and cultural backgrounds of the Founding Fathers. Through this training, participants learn an important intercultural lesson: being a good American also means being a responsible global citizen. In essence, embracing other cultures can be a genuine reflection of one’s own cultural identity.
esq training- emotional & social intelligence
Bridge the Gap Between Local & Global Cultures
“ESQ” is meant to complement the more familiar “Intelligence Quotient” (IQ). While IQ focuses on scientific knowledge, technology, and Western culture, ESQ emphasizes spiritual understanding, compassion, morals, and traditional values. ESQ trainings help bridge the gap between local and global cultures, encouraging participants to see their own culture as aligned with cultures around the world. This makes ESQ an effective foundation for intercultural training.